Frequently Asked Questions

“What is the cost of shipping for my order?”

We offer free shipping to more than 200 countries worldwide, with a few exceptions. No additional fees will be charged beyond the listed price.

“When will you ship my order?”

“If you order an item that is currently in stock, we guarantee to ship it within three working days.”

Could you please let me know the expected delivery time for my order?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-12 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 2-4 working days. However, if the product you ordered is in high demand, tracking may not be available right away. If this is the case, please contact us at support@kinkzun.com.

Can I cancel my order?

You can change or cancel your order within 12 hours. Please get in touch with us at support@kinkzun.com

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